FAQ

How long will my order take to arrive?

Delivery times depend on the product and where you live. You can find estimates on our shipping policy page.

How do I track my order?

When your order ships you will receive an email with a tracking link.

Can I return an item?

Please read our return policy before you order. It explains what can be returned and how to start a return.

How do I choose the right size?

Check the size details on each product page. If you are unsure, send us your pet's measurements and we will help you choose.

Are your products safe for my pet?

Always supervise your pet with new products, start slowly, and stop use if you see any irritation. Material details are listed on each product page. If you have questions, contact us before you buy.